The Sims Social is shutting down on June 14th.
We want to inform everyone in our community that as of June 14th, The Sims Social will be retiring on Facebook.
We know that you may be disappointed by this. Retiring games is never easy, we hope you've enjoyed playing The Sims Social as much as we enjoyed making it. Thank you to all of our passionate and dedicated players for supporting The Sims Social. We hope to see you in some of our other titles on Facebook and other platforms.
Q: What is happening to The Sims Social on Facebook?
A: On June 14th The Sims Social will be retiring on Facebook which means the game will no longer be available for play.
Q: Why is The Sims Social being retired?
A: We had to make the difficult decision to close down The Sims Social so we can reallocate development resources to other titles that we hope you’ll have just as much fun playing. We hope you have gotten many hours of enjoyment out of the games and we thank you for everything you've added to the community.
Q: When will The Sims Social be retired and no longer available for play?
A: As of June 14th, The Sims Social on Facebook will no longer be available to play.
Q: Who will this affect?
A: Players of The Sims Social
Q: What can I play now?
A: EA offers a variety of other fun and free games for you to try. As valued players, we plan on offering you something to show our appreciation. Over the next few days, keep an eye on this post where we’ll announce a special offer to thank you for playing our game.
Q: What if I have an existing balance of SimCash in The Sims Social on Facebook?
A: Players are encouraged to spend their remaining balance of SimCash in The Sims Social before the game is retired on June 14th. As of that date, any remaining SimCash left in the game will be invalid.
Q: What if I have a Playfish cash card I have not redeemed?
A: Players are encouraged to redeem and spend their Playfish cash cards before the game is retired on June 14th. After that date, you will need to contact customer service regarding your Playfish cash cards.
Please go to Help.ea.com and select Contact Us to contact Customer Service.
Q: What will happen to the forums for The Sims Social?
A: The forums will be officially closed and taken offline on June 14th